Business terms

Last updated Nov 11, 2026

These terms apply to businesses that use ServeU: loyalty cards, the QR menu and ordering, the staff app and the dashboard. By creating an account you accept them on behalf of your business.

Free trial

Your trial starts when you confirm your email. Everything works during the trial; WhatsApp messages are limited to a small trial allowance. If your account isn't activated by the end of the trial, it is paused until it is. Nothing is deleted.

Activation

To keep using ServeU after the trial, you provide your official business information, sign the subscription contract and pay. ServeU then reviews and opens your account.

Subscription and payment

The subscription is paid in advance for 3 months or 1 year. Prices exclude VAT; 15% VAT is added. If a subscription isn't renewed within 7 days of its end, the account is paused until it is paid.

Your customers' data

You are responsible for how you treat your customers. ServeU processes their data on your behalf to run your loyalty cards and orders, as described on the privacy page, and never sells it.

Apple Wallet and Google Wallet

You authorise ServeU to issue Apple Wallet and Google Wallet passes for your business on your behalf, showing your business name, logo and colours.

Suspension

ServeU may suspend an account that breaks these terms or the law. While an account is paused or suspended, its data is kept and can still be viewed.

Contact

Questions about these terms: support@serveu.io.